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Common questions

Everything
you might ask.

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How do I convert a file?

Drop your file into the box on the home page, pick a target format from the dropdown, hit Convert, and download the result. That's the whole thing.

Which formats are supported?

Documents: PDF, DOCX, TXT, HTML. Images: JPG, PNG, GIF, BMP, TIFF, WebP. OCR: extract text from PDF or image. See the catalogue.

Is Formatly free?

Yes. No trial, no watermark, no sign-up. Free for personal and commercial use.

What's the max file size?

20 MB per file, up to 5 files per upload. Heavier jobs — write in.

How long does a conversion take?

Most documents: a few seconds. Image conversions: usually sub-second. OCR on a long PDF: up to a minute.

Can I convert multiple files at once?

Up to 5 at a time through the main uploader. Each is processed independently and shown in a status list underneath.

Why did my conversion fail?

Common causes: file is corrupted, password-protected, larger than 20 MB, or in a format we don't yet support. Try a different file, or email bugs@formatly.app with the filename.

Are my files safe?

Uploads happen over HTTPS, land in a signed, time-boxed bucket, and are auto-deleted within an hour. Nobody on the team reads them. See Security for details.

Do you store my files?

No. Both the source and the converted output are deleted one hour after upload.

Can your team see my files?

No. Conversion runs in an isolated worker process. There's no UI for us to browse uploaded files.

Which browsers work?

Any current version of Chrome, Firefox, Safari, or Edge. Formatly is a single page of plain HTML — it works anywhere.

Is there an API?

Not yet. If that's something you'd use, email feedback@formatly.app — we're gauging interest.

Do you support OCR?

Yes. Upload a JPG, PNG, or PDF and pick OCR (Extract Text) as the target. You'll get a plain-text file back.